TERMS & CONDITIONS

Terms and conditions of use

(Version 1, Last update: 04-12-2024)

1 Presentation

Digital Rewards Ltd (hereinafter “the Company”), a company registered in England and Wales under number 10722780, whose registered office is at 46 Albert Street, Fleckney, Leicester, LE8 8BA, UK, offers a subscription service to FitFlow24, an application dedicated to fitness and well-being. The subscription allows :

  • Unlimited access to personalized exercises tailored to your goals and needs.
  • Use tools compatible with Apple Health and Google Fit to track your progress.
  • Advice on equipment and innovative fitness solutions, all at the competitive price of €29.90/month.

2 Application access

The Subscriber is responsible for the technological means required to access the application, including a compatible device, an Internet connection and a valid e-mail address.

  • The service is available 24/7, subject to maintenance or unforeseen events.
  • The application is hosted by Anyfes Digital in Barcelona, Spain.

3 Subscription and eligibility

Eligibility requirements :

To subscribe to FitFlow24, you must :

  • Be an adult (+18 years old).
  • Reside in mainland France.
  • Provide accurate information when registering.

The Company reserves the right to verify the information provided and to terminate a subscription in the event of false declarations or invalidity of the means of payment.

How to subscribe :

  • Registration via the official website or through promotional campaigns.
  • The Subscriber receives a confirmation e-mail once payment has been validated.

4 Service purpose

Subscription gives access to :

  1. Customized exercises: tailored to your physical condition and goals.
  2. Customized solutions: advice on the equipment you need to optimize your performance.
  3. Technological tracking: integration with Apple Health and Google Fit for advanced tracking.

5 Prices and payment

The cost of the subscription is €29.90/month with no time commitment, tacitly renewed.

  • Payment by credit card only.
  • You can access your monthly invoice from your personal space.

In case of payment failure : The Company reserves the right to suspend access to the application.

6 Term, cancellation and withdrawal

Duration: Subscription is monthly and automatically renewable.

Cancellation :

You can cancel at any time:

  • Send an e-mail to contact@digitalrewards.online.
  • Call us on +33 1 82 88 63 13.

Cancellation will take effect at the end of the current subscription period. Right of withdrawal: In accordance with the law, the Subscriber has a period of 14 days from the date of subscription to withdraw.

7 Personal data protection

The data collected is processed in accordance with the Privacy Policy. The Subscriber has rights of access, rectification and deletion, which may be exercised by contacting: contact@digitalrewards.online.

8 Claims and mediation

In the event of a dispute, the Subscriber may contact customer service:

  • By e-mail : contact@digitalrewards.online
  • By phone : : +33 1 82 88 63 13

In the absence of an amicable resolution, the Subscriber may refer the matter to the European Commission's dispute resolution platform.

9 Applicable law

These GCU are governed by British law. In the event of a dispute, the Subscriber may bring the matter before the competent courts in accordance with the applicable law.

If you have any further questions, please contact us at contact@digitalrewards.online or +33 1 82 88 63 13.

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